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- RIGHT OF WITHDRAWAL
- The BUYER has the right to withdraw from the contract by refusing the goods or services within fourteen (14) days from the date of receipt without assuming any legal or criminal responsibility and without giving any reason. Items that cannot be returned are listed below.
BEFORE THE RETURN PROCESS, YOU MUST CALL OUR COMPANY AND INFORM.
- PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL: The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that spoil quickly or whose expiration date has passed. The use of the right of withdrawal is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
ITEMS WITHOUT REFUND, EXCHANGE
- NO RETURNS ARE ACCEPTED ON BOOK AND MAGAZINE ORDERS.
- NO RETURN IS ACCEPTED FOR PRODUCTS OF CROSS STITCH KITS THAT HAS ETAMINE TYPE, IN THE CONDITION OF UNPRINTED, DIAGRAM.
- RETURNS ARE NOT ACCEPTED ON CUT FABRICS.
- RETURNS ARE NOT ACCEPTED ON ITEMS SPECIALLY BROUGHT FOR THE CUSTOMER AND PURCHASED IN HIGH AMOUNT.
REFUND
The price of the returned product is refunded to you according to the payment method, if you have paid with a credit card, your refund will be returned to your card, if you have paid by money order or at the door, your account will be transferred.
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